Velora by Kira – Privacy Policy

Effective Date: 20 September 2025

Velora by Kira (“Velora,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Velora by Kira, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

A. Information You Provide

  • Account details (such as email address, username, profile information)

  • Voice recordings and content you choose to share

  • Messages or communications with us

  • Reports, feedback, or support inquiries

B. Automatically Collected Information

  • Device information (device model, OS version, identifiers)

  • Log data (IP address, timestamps, app interactions)

  • Usage analytics and performance data

C. AI Interaction Data

When you interact with Kira, our AI companion, voice or text inputs may be processed to generate responses and improve system performance.


2. How We Use Your Information

We use collected information to:

  • Provide and maintain core app functionality

  • Enable voice sharing and matching features

  • Improve safety, moderation, and community standards

  • Personalize user experience

  • Improve AI responses and system performance

  • Comply with legal obligations

We do not sell your personal data.


3. Legal Bases for Processing (GDPR – EU Users)

If you are located in the European Economic Area (EEA), our legal bases for processing your data include:

  • Performance of a contract (to provide app services)

  • Legitimate interests (security, fraud prevention, service improvement)

  • Consent (where required, such as optional features)

  • Compliance with legal obligations


4. Your Privacy Rights

A. GDPR Rights (EEA Residents)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

You may exercise these rights by contacting us at the email below.


B. CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect

  • Request deletion of personal information

  • Request disclosure of data categories collected and shared

  • Opt out of the sale of personal information

Velora by Kira does not sell personal information.

California residents may submit requests by contacting us at the email below. We will verify your identity before processing requests.


5. Data Sharing

We may share information:

  • With service providers who assist in hosting, analytics, and infrastructure

  • To comply with legal obligations

  • To protect rights, safety, or prevent fraud

We require service providers to safeguard your information.


6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal requirements

  • Resolve disputes

  • Enforce agreements

You may request account deletion at any time.


7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no digital system can guarantee absolute security.


8. Children’s Privacy

Velora by Kira is not intended for children under 13. We do not knowingly collect data from children under this age. If we become aware of such data, it will be removed promptly.


9. International Data Transfers

If you access Velora from outside the country where our servers are located, your information may be transferred and processed in other jurisdictions. We implement safeguards consistent with applicable laws.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the app after updates indicates acceptance of the revised policy.


11. Contact Us

For privacy-related inquiries or to exercise your rights:

📧 support.velorabykira@gmail.com 

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